Continence services

The Continence Service provides assessment, diagnosis, treatment and management of a wide range of conditions that affect the bladder, bowel and pelvic floor function. The team comprises specialist nurses and a physiotherapist who work directly with patients, delivering a range of conservative treatments to meet individual needs and circumstances.

Clinics are run across the Surrey Downs area, comprising: specialist nurses, women’s health physiotherapist and catheter clinics, as well as joint clinics with urologists and colorectal consultants. The team also go out to visit residents of care homes (residential and nursing) to ensure access to quality continence care.

Surrey Downs Health and Care’s community nursing teams (which are part of our Primary Care Networks) offer continence care to those who are housebound. The continence service supports this care by providing education, training and support. Education and training is also offered to care home staff.

When issues of incontinence cannot be cured or improved, a home delivery service for NHS supply of continence products can be arranged for patients who meet the criteria.

The Children's Continence Service is based at Leatherhead Hospital and can be reached on 07713 094 697.

Continence clinics

The Continence Service is based at Leatherhead Hospital, and runs clinics at:

Bourne Hall Health Centre (Monday afternoons)
Chessington Road, Ewell KT17 1TG
Tel: 020 8394 1362

Dorking Community Hospital (Wednesday mornings - once a month)
Horsham Road, Dorking RH4 2AA 
Tel: 01306 646 220

Molesey Hospital (Tuesday mornings)
High Street, West Molesey KT8 0LU
Tel: 020 8941 4481

Leatherhead Hospital (Thursday mornings)
Poplar Road, Leatherhead KT22 8SD
Tel: 01372 384 346

All sites have wheelchair access (a lift is available in locations where a clinic is not held on the ground floor) as well as car parks with disabled parking available.

Telephone advice is available from clinical experts if a face-to-face consultation is not possible or wanted. 

Who will I see?

The Continence Service comprises registered and unregistered nurses and a physiotherapist with specialist knowledge and skills in continence care and pelvic health. They work together to provide advice and clinical expertise for patients with bladder, bowel and pelvic floor dysfunction.

Accessing this service

Surrey Downs Health and Care operates an open referral system, which allows any healthcare professional, individual or their family/carer to refer. To make a referral please contact the Referral Management Centre (RMC), which is open Monday to Friday 8am - 6pm (excluding bank holidays):

CSH.Referrals@nhs.net

Tel: 020 8394 3868

To make a follow-up appointment, please contact the relevant Surrey Downs clinic.

Appointment letters provide contact details for changing or cancelling appointments.